High-risk merchant accounts

High-risk payment gateway and merchant accounts in Portugal

OpenGate is a payment gateway for businesses in Portugal in high-risk sectors: 22 of the 27 sectors we cover are open to apply, from SRIJ-licensed casinos and betting to forex, crypto under MiCA, supplements, adult platforms and subscription billing. Portugal bans internet sales of tobacco and nicotine vapes, lists kratom as a psychoactive substance, and gives paid skill contests and unauthorized peptides no lawful route. An underwriter answers within 1 business day.

At a glance

Portugal

Sectors open
22 of 27
Currency
Charge in EUR or other currencies, settle in EUR or yours
First answer
Within 1 business day
Go-live
As little as two weeks with a complete file
VisaMastercardAmerican ExpressApple PayGoogle PayPayPalMB WAY

Sectors

Which Portuguese businesses we onboard

For a company selling online to consumers in Portugal, checked against the texts in force on October 28, 2026. Portugal licenses online gambling through SRIJ, bans internet sales of tobacco and nicotine vapes, treats most cannabis and kratom products as drugs and requires product information in Portuguese. Every file is underwritten: open means open to apply, not approved in advance.

Open to apply

13

The sector's general rules apply.

  • Social Casino & SweepstakesLawful without prizes; prize promotions need the mayor's authorization and no cash

    A social casino whose coins can never be cashed out falls outside Portugal's gambling licenses and follows consumer law. Prize draws and promotional contests are another matter: each needs the prior authorization of the mayor, may cost the player nothing beyond the product's price, may not borrow casino themes such as poker, roulette or fruit symbols, and may never pay prizes in cash.

    Decree-Law 422/89 (Gambling Law), articles 159 to 161(opens in a new tab)Sector page

  • CBD & HempHemp-seed products only; Infarmed treats plant-derived CBD as a controlled drug

    Portugal's food authority treats CBD and other cannabinoids in food as unauthorized novel foods, so CBD oils, edibles and supplements cannot be sold. Infarmed counts plant-derived CBD as a controlled cannabis preparation and bars it from cosmetics. Only hemp-seed oil, flour and protein from low-THC varieties are allowed, without health claims, and the drug law lists cannabis leaves and flowering tops whatever they are called.

    ASAE: cannabis in food(opens in a new tab)Sector page

  • Nutraceuticals & SupplementsNotify DGAV before sale, product by product; no prior approval needed

    Portugal regulates food supplements under Decree-Law 136/2003. Each product must be notified to DGAV, the food authority, before it goes on sale, even if it is already sold elsewhere in the EU, and every change to the label or recipe must be notified again. DGAV approves nothing beforehand, and ASAE inspects products in retail. Novel ingredients and health claims follow EU rules.

    DGAV: food supplements(opens in a new tab)Sector page

  • Coaching & Info ProductsFourteen days to withdraw; services started early are paid pro rata

    Selling courses, coaching or digital content to Portuguese consumers needs no license. Decree-Law 24/2014 gives buyers 14 days to withdraw from a distance contract; a client who expressly asks for coaching to begin sooner then owes only a proportional share if they withdraw. Income or results promises that mislead are banned under Decree-Law 57/2008.

    Decree-Law 24/2014 (distance contracts)(opens in a new tab)Sector page

  • Tech Support & IT ServicesNo license; consumer and unfair-practice rules apply, enforced by ASAE

    IT support and repair services sold online to Portuguese consumers need no license. Decree-Law 24/2014 gives 14 days to withdraw, with a proportional payment when the client asked for work to start sooner, and Decree-Law 57/2008 bans misleading and aggressive practices, with ASAE as the enforcement authority. Underwriting looks for the known risk: alarming pop-ups, remote access and paid sham repairs.

    Decree-Law 57/2008 (unfair commercial practices)(opens in a new tab)Sector page

  • MLM & Direct SellingLawful when pay comes from product sales; pyramid schemes banned outright

    Direct selling through independent distributors is lawful in Portugal. Decree-Law 57/2008 bans in all circumstances any pyramid scheme in which consumers pay for the chance of a reward that comes essentially from bringing in other consumers rather than from selling or using products. Sales concluded in the customer's own home carry 30 days to withdraw, not 14.

    Decree-Law 57/2008, article 8(opens in a new tab)Sector page

  • Adult & Creator PlatformsLawful for adults; an age-verification bill is still before Parliament

    Adult content and creator platforms are lawful for adults in Portugal, and no national age-verification law was in force in October 2026. A bill on protecting children in digital environments passed its first vote on February 12, 2026 and is still in committee. Meanwhile the EU Digital Services Act applies to platforms, including its duty to protect minors.

    Assembleia da República: Projeto de Lei 398/XVII(opens in a new tab)Sector page

  • Online DatingConsumer law applies: 14 days to withdraw, clear renewal and termination terms

    Dating sites and apps need no license in Portugal. Decree-Law 24/2014 applies: subscribers have 14 days to withdraw, owe only a proportional share if they asked for the service to start at once, and must be told before signing how long the contract runs, how it renews and how to end it. Fake profiles and pressure selling fall under the unfair practices law.

    Decree-Law 24/2014 (distance contracts)(opens in a new tab)Sector page

  • Timeshare & Vacation ClubsFourteen days to cancel, and no payment of any kind before then

    Timeshares, holiday clubs and long-term holiday products sold to consumers in Portugal follow Decree-Law 275/93. Buyers may cancel within 14 days without giving a reason, and until that period ends no payment, deposit, guarantee or reservation may be taken. Holiday club fees are paid in equal yearly installments, each requested in writing 14 days ahead, and resale services may charge nothing before the sale.

    Decree-Law 275/93 (timeshare)(opens in a new tab)Sector page

  • Ticket Resale & EventsBot resale banned; ticket agencies capped at 10% over face value

    Portugal bans reselling event tickets bought with bots that bypass purchase limits. Ticket agencies may charge at most 10% above the public price, or 20% with home delivery, and show promoters register with IGAC, the culture inspectorate. Whether reselling above face value is criminal speculation is disputed: ASAE has investigated resales of concert tickets, so underwriting checks the pricing model.

    Decree-Law 57/2008, article 8 (bot resale)(opens in a new tab)Sector page

  • Dropshipping & Cross-BorderLabels, instructions and contracts in Portuguese; complaints book online

    Dropshipping into Portugal needs no license, but EU VAT and product safety rules apply, and Decree-Law 238/86 requires information on the nature, characteristics and guarantees of goods offered to the Portuguese public, on labels, leaflets, catalogs and advertising, to be in Portuguese. Sellers active in Portugal must also link to the electronic complaints book, mandatory since July 2018.

    Decree-Law 238/86 (information in Portuguese)(opens in a new tab)Sector page

  • Subscription & ContinuityEU withdrawal rules; renewal and termination terms disclosed before signing

    Subscriptions sold to Portuguese consumers follow Decree-Law 24/2014: 14 days to withdraw, a proportional charge only when the subscriber asked for an early start, an order button that states the obligation to pay, and clear information before signing on duration, automatic renewal, termination and any early-exit charges. Portugal had not notified its transposition of the EU online withdrawal button by October 2026.

    Decree-Law 24/2014 (distance contracts)(opens in a new tab)Sector page

  • Alcohol & Age-Restricted RetailNo sales to under-18s; no specific license to sell alcohol at retail

    Portugal has banned selling or supplying any alcoholic drink to under-18s in places open to the public since Decree-Law 106/2015, with identity checks whenever age is in doubt, and bans alcohol sales from vending machines and in shops between midnight and 8 am. No specific license is needed to sell alcohol at retail, and sellers shipping from other member states pay Portuguese excise duty.

    Decree-Law 50/2013, article 3(opens in a new tab)Sector page

Open with your license

9

Send the license or registration your sector needs.

  • Casino & SportsbookSRIJ license required; 19 licensed brands, unlicensed sites blocked within 48 hours

    Only operators licensed by SRIJ, the regulator within Turismo de Portugal, may offer online games and bets to players in Portugal. Decree-Law 66/2015 licenses fixed-odds sports betting, horse racing betting and a closed list of casino games, for three years at a time. SRIJ listed 19 licensed brands in October 2026, and internet providers must block unlicensed sites within 48 hours of its notice.

    SRIJ: licensed entities(opens in a new tab)Sector page

  • Forex & CFDMiFID authorization; CMVM caps retail leverage from 30:1 to 2:1

    Selling CFDs or rolling spot forex to Portuguese consumers is an investment service that needs MiFID II authorization, in Portugal or passported from another member state. CMVM Regulation 5/2019 caps retail leverage from 30:1 on major currency pairs to 2:1 on crypto, closes positions at half the initial margin, bars bonuses and losses beyond the deposit, and bans binary options for retail clients.

    CMVM Regulation 5/2019(opens in a new tab)Sector page

  • Crypto & Web3MiCA authorization from Banco de Portugal; the transitional period ended July 1, 2026

    Crypto-asset services to Portuguese clients need MiCA authorization as a crypto-asset service provider, or a passport from another member state. Law 69/2025 makes Banco de Portugal the authorizing authority, with the CMVM covering white papers and market abuse. Providers registered under the old virtual asset regime could continue only until July 1, 2026, and that registration gives no shortcut to authorization.

    Law 69/2025 of December 22(opens in a new tab)Sector page

  • Credit Repair & Debt ServicesCredit intermediaries and paid credit advice need Banco de Portugal authorization

    Presenting credit offers to consumers, preparing their applications or advising them on credit agreements is regulated in Portugal: intermediaries and advisers need Banco de Portugal authorization and registration. Tied intermediaries may take nothing from consumers, independent ones only under a written contract, and none may handle the loan money. The Bank publishes frequent warnings against unauthorized lenders and intermediaries.

    Decree-Law 81-C/2017(opens in a new tab)Sector page

  • Telehealth & WellnessERS registration before the first consultation, telemedicine services included

    Any health care provider operating in mainland Portugal must register with the ERS, the health regulator, before the first consultation, and that includes telemedicine services, registered with their server address and a named technical lead. Registration carries one fee per provider, scaled by its number of health professionals, plus a yearly regulatory contribution. Practitioners need their own professional license; pure wellness services sit outside the regime.

    ERS: registration procedure manual (2025, PDF)(opens in a new tab)Sector page

  • Online PharmacyInfarmed-registered pharmacies and outlets only; delivery limited to nearby municipalities

    Medicines may be sold online in Portugal only from the websites of pharmacies and of non-prescription outlets registered with Infarmed, showing the EU common logo. Outlets sell non-prescription medicines only; prescription medicines need a prescription and a pharmacy. Infarmed limits home delivery to the seller's municipality and those bordering it, under a pharmacist's supervision, and rules out ordinary post or couriers.

    Infarmed: medicines and the internet(opens in a new tab)Sector page

  • Travel & Tour OperatorsRNAVT registration and a €2,500 guarantee fund contribution

    Travel agencies selling packages and travel services in Portugal must register with Turismo de Portugal in the RNAVT and pay €2,500 into the Travel and Tourism Guarantee Fund, which repays travelers when an agency fails. The contribution is never refunded, and agencies top it up by turnover band when the fund drops below €3 million.

    Turismo de Portugal: Travel and Tourism Guarantee Fund contribution(opens in a new tab)Sector page

  • Firearms & AccessoriesPSP dealer license; online sales allowed, never for class A weapons

    Selling firearms, parts and ammunition in Portugal requires a dealer license from the PSP, the public security police, and buyers must hold the license for each class of weapon. Licensed dealers may sell online, except class A weapons and their ammunition and essential parts, and the buyer's original documents still have to be checked. Transfers from other member states need prior PSP authorization.

    Law 5/2006 (weapons and ammunition)(opens in a new tab)Sector page

  • Auto Transport & ExportIMT haulage license for hire transport, including vans from 2.5 tonnes

    Moving vehicles for customers by road in Portugal is haulage for hire: the carrier needs an IMT license for the business and a license for each vehicle, and since 2007 Portugal has applied that to vans between 2.5 and 3.5 tonnes as well as heavier trucks. International carriage needs an EU Community license. Brokers and exporters who do not carry the cars need no sector license.

    IMT: new rules for 2.5-tonne goods vehicles(opens in a new tab)Sector page

Not processable

Unlawful to sell to customers in this market.

  • Fantasy Sports & Skill GamesNo license for paid contests; skill-and-chance prizes cannot be paid in cash

    Portugal's online gambling license covers sports betting, horse racing and a fixed list of casino games, with no fantasy or skill category. The Gambling Law treats contests that mix skill and chance as related games: profit-making firms may run them only as free promotional contests authorized by the mayor, and their prizes may not be cash. Paid-entry, cash-prize contests therefore have no lawful route.

    Decree-Law 422/89 (Gambling Law), articles 159 to 162(opens in a new tab)Sector page

  • KratomBanned since 2013: kratom is on the list of new psychoactive substances

    Portugal has listed kratom, Mitragyna speciosa, and its active alkaloids mitragynine and 7-hydroxymitragynine among new psychoactive substances since April 2013. Decree-Law 54/2013 bans producing, importing, advertising, distributing, selling or holding any listed substance. The same list covers kava, Salvia divinorum and nitrous oxide, and ASAE enforces it.

    Portaria 154/2013, list of new psychoactive substances(opens in a new tab)Sector page

  • E-Liquids & VapesInternet and postal sales of nicotine vapes and refills are banned

    Portugal's tobacco law bans selling nicotine e-cigarettes and refills over the internet, by phone, by post or to anyone under 18, and also bans consumers in Portugal from buying them at a distance from retailers abroad. Liquids are capped at 20 mg/ml in 10 ml refills, loyalty schemes are banned, and nicotine-free devices still fall under the age, phone and postal sales rules.

    Law 37/2007 (tobacco law), articles 14-A, 14-D and 15(opens in a new tab)Sector page

  • Peptides & LongevityPeptides sold for effect are medicines; GLP-1 only on prescription, in pharmacies

    Portugal treats injectable peptides and weight-loss drugs sold for their effect as medicines, which need a marketing authorization and, for GLP-1 agonists such as semaglutide and tirzepatide, a prescription and a pharmacy. In September 2025 Infarmed, with the EMA and the heads of EU medicines agencies, warned of a sharp rise in illegal GLP-1 products sold online. Collagen peptides sold as food follow food law.

    Infarmed: EMA and HMA warn of rising sales of illegal medicines (September 2025)(opens in a new tab)Sector page

  • Tobacco & NicotineInternet and postal tobacco sales banned; snus banned; pouch rules pending

    Portugal's tobacco law bans selling cigarettes, heated tobacco, herbal smoking products and nicotine e-liquids over the internet, by phone or by post, and bars consumers from buying them at a distance from abroad. Snus cannot be sold, and the age limit is 18. Nicotine pouches sit outside the law for now, and a government bill to regulate them is before Parliament.

    Law 37/2007 (tobacco law), articles 14, 14-A and 15(opens in a new tab)Sector page

Some products cannot be processed even inside sectors we accept: CBD sold as a food, supplement or cosmetic, cannabis flowers, cash-prize promotions and paid skill contests, gambling outside an SRIJ license, and medicines sold without authorization or outside a pharmacy.

Payment methods

How your customers pay a Portuguese merchant

We switch these methods on for a merchant in Portugal one by one, within each brand's rules for your sector. Your written offer names the ones agreed.

  • VisaMastercardAmerican ExpressApple PayGoogle PayPayPal

    Cards and wallets

    Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal

    Visa, Mastercard and American Express, with Apple Pay, Google Pay and PayPal. Online purchases made up 23.1% of the value of purchases with Portuguese cards in 2025, and Portuguese law bars fees for the payment method used.

  • MB WAYMultibanco

    MB WAY and Multibanco

    MB WAY, Multibanco

    MB WAY, the phone-number wallet that more than 6.5 million people use, according to MB WAY, and Multibanco references, paid at an ATM or in home banking. Since May 19, 2025, the payer sees the real merchant behind each reference.

  • SEPA Direct DebitBank transfersTrustly

    SEPA, transfer and Trustly

    SEPA Direct Debit, Bank transfers, Trustly

    SEPA direct debit, bank transfer and Trustly. Instant transfers made up 70% of transfers in Portugal by the end of 2025, with the payee's name checked against the account.

  • paysafecardSkrillNETELLERMuchBetter

    Vouchers and e-wallets

    paysafecard, Skrill, NETELLER, MuchBetter

    Prepaid paysafecard vouchers and Skrill, NETELLER and MuchBetter wallets, the methods many players of licensed operators already use, within each brand's rules for your sector.

See all payment methods

The process

From your file to your first payout

  1. Send your file

    The access code to your certidão permanente, your RCBE entry, your NIPC, the license your sector needs and recent processing statements if you have them.

  2. An underwriter answers

    Within 1 business day you learn the route, the documents still missing, or that the file cannot be placed.

  3. Your written offer

    Rates, reserve, payout schedule and settlement currency, set down in writing before any commitment.

  4. Go live

    Integration, test payments, then live traffic under monitoring: as little as two weeks with a complete file.

The file

The file of a Portuguese company

  • The access code to your certidão permanente, the online commercial register extract
  • Your RCBE beneficial owner entry, confirmed this year
  • Your NIPC, which is also your tax number
  • Your latest annual accounts, as filed through the IES
  • Three to six months of processing statements, if you have them
  • The license your sector needs, where the list above names one

Local rules

Six Portuguese rules behind most account decisions

Portugal makes a late refund cost double, makes every seller offer the official complaints book and answer within 15 working days, and moved most of its transfers to instant payment within a year. Each sector above and each topic below opens on the full rule and its source.

In detail

Portuguese rules in detail

The regulators, cards, MB WAY and Multibanco, transfers, consumer law, VAT and invoicing, disputes, the company file, and the mistakes that cost Portuguese accounts. Open a topic for the rule, its dates and its sources.

Who regulates high-risk sales in Portugal

Portugal applies EU payment, consumer and data law as a euro-area member state, and adds its own regulators for gambling, food and health products, and company records. The Europe page covers the rules shared across the EU.

Regulator What it covers What it asks of a merchant
Banco de Portugal (opens in a new tab) Banks, payment and e-money institutions, crypto-asset providers under MiCA, anti-money laundering for financial firms Nothing direct for most merchants; your acquirer must be authorized or passported, and a crypto or credit business needs its own authorization
CMVM Securities, investment services, crypto white papers and market abuse MiFID authorization for a forex or CFD business
SRIJ (opens in a new tab) Land-based and online gambling, online licenses A license for online games and bets
ASAE (opens in a new tab) Economic and food safety inspection, the complaints book Honest sales, compliant products, a working complaints book
Direção-Geral do Consumidor (opens in a new tab) Consumer policy and arbitration entities Information on the arbitration centers that apply
CNPD (opens in a new tab) The GDPR and Law 58/2019 A lawful basis for every processing
Autoridade Tributária VAT, tax registration and certified invoicing The right VAT registration and compliant invoices
IRN (opens in a new tab) The commercial register and the RCBE Filings on time and a confirmed beneficial owner entry

Cards, MB WAY and Multibanco

Cards carried 85.2% of the operations processed by SICOI, Portugal’s interbank clearing system, in 2025, at an average of €51.30. Online purchases with Portuguese cards grew 19.3% in number and 19.7% in value that year, reaching 19.1% of the number and 23.1% of the value of all purchases with those cards. EU caps hold consumer card interchange in four-party schemes such as Visa and Mastercard at 0.2% for debit and 0.3% for credit, and a merchant that accepts a brand must accept all its cards of that type; a distance seller that refuses some card categories must say so before payment.

MB WAY, the SIBS app that pays with the customer’s phone number, passed 6 million users in 2024, according to SIBS. A Multibanco reference lets a customer pay an order at an ATM or in home banking by entering an entity number, a reference and the amount. Since May 19, 2025, Banco de Portugal’s Aviso 4/2024 requires that a payer by reference or direct debit can see the final beneficiary and its payment provider, so an intermediary’s name no longer hides the merchant.

Decree-Law 3/2010 bars a merchant from charging the customer a fee for the payment instrument used, and the payment services law names consumer cards with capped interchange and SEPA transfers and direct debits. Banco de Portugal monitors strong customer authentication on card e-commerce and set up a task force on authentication time-outs. The 3-D Secure guide covers the flows that hold up.

Transfers and SEPA

Instant transfers took over in 2025: they were 70.0% of transfers in Portugal in the fourth quarter, against 10.3% a year earlier. Portuguese providers had to receive instant transfers from January 9, 2025 and send them from October 9, 2025, at no higher price than a standard transfer. SPIN, Banco de Portugal’s lookup service, has let users send a transfer to a mobile number instead of an IBAN since June 24, 2024, and to a tax number since June 2025, and the Bank’s verification of payee service, launched on October 5, 2025, checks the name entered against every holder of the destination account.

Refusing an IBAN from another EU member state breaches the SEPA Regulation: Banco de Portugal received 38 complaints of IBAN discrimination in 2025, found 8 real cases and made the businesses change their procedures.

Consumer law: withdrawal, guarantees and complaints

Decree-Law 24/2014 gives consumers 14 days to withdraw from a distance contract, 30 days for contracts concluded at their home or on an excursion the trader organizes, and 12 more months if the trader omitted the withdrawal information. The trader refunds within 14 days by the same means of payment; a trader who misses that deadline owes double the amount within 15 working days. Where a site lets the consumer withdraw online, the trader acknowledges receipt on a durable medium within 24 hours. Portugal had not notified its transposition of the EU directive requiring a “withdraw from contract here” function by October 2026.

Decree-Law 84/2021 makes the seller liable for any lack of conformity that appears within three years of delivery, and a defect in the first two years is presumed to have existed at delivery. Every supplier must offer the electronic complaints book, show access to it prominently on its website and reply within 15 working days. Low-value consumer disputes, up to €5,000, go to arbitration or mediation whenever the consumer chooses, and traders established in Portugal tell consumers which arbitration centers apply. Information on the nature, characteristics and guarantees of goods and services offered to the Portuguese public must be in Portuguese, and so must contracts and invoices for the Portuguese market, with a foreign version allowed alongside.

VAT and invoicing

The standard VAT rate is 23% on the mainland, 22% in Madeira and 16% in the Azores, with lower intermediate and reduced rates. Since January 1, 2023, invoices carry the ATCUD, a code assigned by the tax authority to each series, and invoices from certified software also carry a QR code. Until December 31, 2026, PDF invoices count as electronic invoices for every tax purpose.

Refunds and disputes

Chargebacks follow the card schemes’ rules. Under Portuguese payment law, the payer’s provider refunds an allegedly unauthorized payment by the end of the next business day, the payer bears at most €50 of losses unless they acted fraudulently or with gross negligence, and the payer has 13 months to dispute an unauthorized or incorrect payment, or eight weeks for an unconditional refund of a direct debit. Customers complain about a payment provider through the electronic complaints book or to Banco de Portugal, which can order irregularities corrected but does not arbitrate or award compensation. Every chargeback still counts toward your chargeback ratio.

The company file

The certidão permanente is the online extract of the commercial register: the company gives its access code, and anyone holding it reads the up-to-date registrations at any time. A company is identified by its NIPC, which in general is also its tax number. It files its RCBE beneficial owner declaration within 30 days of registering its incorporation, declares every change within 30 days and confirms the entry every year by December 31. Annual accounts are registered through the IES by July 15 for a calendar-year company, and the filing also renews the certidão permanente access code.

Mistakes that cost Portuguese merchants their accounts

  1. Refunding a withdrawal late. The consumer is then owed double, and late refunds turn into “credit not processed” chargebacks.
  2. Withdrawal information missing or buried. The withdrawal period then runs 12 extra months, and refund exposure stays open for a year.
  3. No complaints book link, or complaints left unanswered. Complaints go to ASAE or the sector regulator, a missing book is an offense, and acquirers watch complaint volume.
  4. Charging a fee for the payment method used. Portuguese law bars it.
  5. A payee name customers do not recognize. Multibanco references and payee checks now show the real beneficiary, and an unknown name invites disputes.
  6. Refusing IBANs from other EU countries. It breaches the SEPA Regulation, and Banco de Portugal acts on complaints.
  7. Selling tobacco or nicotine vapes online. The tobacco law bans it, whatever the seller’s location.
  8. An outdated RCBE entry or an expired certidão code. A stale file delays boarding or triggers a review.

Most of these are fixed before go-live. A business model that needs one of them to work is declined, whatever its volume.

FAQ

Payment gateway Portugal FAQ

How do I get a payment gateway in Portugal for a high-risk business?

Send the access code to your certidão permanente, your RCBE entry, your NIPC and the license your sector needs, with recent processing statements if you have them. An underwriter answers within 1 business day with a route, the documents still missing or a no, and go-live can follow two weeks later with a complete file.

Which Portuguese businesses are considered high risk?

Acquirers treat a business as high risk when its sector draws more disputes, fraud or regulation than average. In Portugal that usually means online gambling, forex and crypto, supplements, adult platforms, travel and subscription billing, while tobacco and nicotine vapes cannot be sold online and kratom is a banned psychoactive substance. The list above gives the Portuguese position of each of the 27 sectors we cover.

Can I accept MB WAY and Multibanco as a high-risk merchant?

Yes, where the method's rules allow your sector. MB WAY pays online with the customer's phone number, and a Multibanco reference is paid at an ATM or in home banking. Since May 19, 2025 the payer sees the final beneficiary of a reference, so the name on it should be the one your customers know.

How much does a high-risk merchant account cost in Portugal?

Pricing follows the card schemes' interchange and fees, your sector and your history: the acquirer's margin and the reserve depend on your chargeback record and delivery model. Consumer card interchange in schemes such as Visa and Mastercard is capped at 0.2% for debit and 0.3% for credit. Pricing shows the indicative ranges, and your written offer lists every fee before you sign.

Can I process payments for an online casino serving players in Portugal?

Only under an SRIJ license. Portugal licenses sports betting, horse racing betting and a closed list of casino games, and internet providers block unlicensed sites within 48 hours of SRIJ's notice. The iGaming guide covers what acquirers check for gaming.

Does the EU withdrawal button apply in Portugal?

Portugal had not notified its transposition of the EU directive by October 2026, so no Portuguese text yet requires the "withdraw from contract here" function. The 14-day withdrawal right applies, and a site that lets buyers withdraw online must acknowledge each withdrawal within 24 hours. Adding the button early costs little and heads off disputes.

Can I charge in euros and be paid in US dollars?

Yes. Your customers pay in EUR or other supported currencies, and you settle in EUR, USD or the currency agreed in your offer. The payout schedule and any conversion fee are set out in the offer before you sign.

My Stripe or PayPal account was closed. Can I apply?

Yes. Mainstream processors leave many high-risk sectors by policy, and a closure says little about your file on its own. Attach the closure notice to your application; the account closure guide explains what to do about funds still held.

Portugal

Open your Portuguese gate.

Send your file with the license your sector needs. An underwriter reads it within 1 business day and comes back with a route, the documents still missing, or a plain no.

Free to apply. A human answer within 1 business day.

Facts checked on · 28 sources

This page describes the rules as we read them on that date. It is not legal advice: confirm them with counsel for your business and your products.

  1. Banco de Portugal: conduct supervision(opens in a new tab)
  2. Banco de Portugal: money laundering and terrorist financing(opens in a new tab)
  3. Banco de Portugal: application for authorization as a crypto-asset service provider(opens in a new tab)
  4. Banco de Portugal: payment systems report 2025(opens in a new tab)
  5. Banco de Portugal: SPIN(opens in a new tab)
  6. Banco de Portugal, bank customer portal: card acceptance(opens in a new tab)
  7. Banco de Portugal, bank customer portal: frequently asked questions(opens in a new tab)
  8. Banco de Portugal, bank customer portal: complaining about a supervised entity(opens in a new tab)
  9. SIBS: annual report 2024 (PDF)(opens in a new tab)
  10. MULTIBANCO(opens in a new tab)
  11. ASAE: legislation(opens in a new tab)
  12. Direção-Geral do Consumidor: mission and powers(opens in a new tab)
  13. CNPD: who we are(opens in a new tab)
  14. EUR-Lex: national transposition measures for Directive 2023/2673(opens in a new tab)
  15. Decree-Law 84/2021 (consumer goods guarantees)(opens in a new tab)
  16. Decree-Law 156/2005 (complaints book)(opens in a new tab)
  17. Law 63/2019 (necessary arbitration of consumer disputes)(opens in a new tab)
  18. Direção-Geral do Consumidor: map and list of arbitration entities(opens in a new tab)
  19. Autoridade Tributária: VAT Code, article 18(opens in a new tab)
  20. Portaria 195/2020 (ATCUD and QR code on invoices)(opens in a new tab)
  21. Decree-Law 3/2010 (fees for payment instruments), consolidated(opens in a new tab)
  22. Infarmed: alert on CBD in cosmetic products (February 2022)(opens in a new tab)
  23. SRIJ: areas of action(opens in a new tab)
  24. Law 73-A/2025, State Budget for 2026(opens in a new tab)
  25. gov.pt: commercial registry services(opens in a new tab)
  26. IRN: Central Register of Beneficial Owners(opens in a new tab)
  27. Justiça: when to register a beneficial owner(opens in a new tab)
  28. IRN: registering annual accounts(opens in a new tab)