High-risk merchant accounts

High-risk merchant accounts for businesses in France

A high risk merchant account in France is open to apply in 24 of the 27 sectors we cover, from ANJ-licensed betting and poker to CBD, refillable vapes, adult platforms and subscription billing. Your file goes to an underwriter who answers within 1 business day, and the offer you sign lists the rates, the reserve, the payout schedule and the currency you are paid in.

At a glance

France

Sectors open
24 of 27
Currency
Charge in EUR, settle in EUR or yours
First answer
Within 1 business day
Go-live
As little as two weeks with a complete file
VisaMastercardAmerican ExpressCartes BancairesApple PayGoogle PayPayPal

Sectors

Which French businesses we onboard

For a company selling online to consumers in France, checked against the texts in force on October 27, 2026. Every file is underwritten: a sector marked open is open to apply, never approved in advance.

Open to apply

12

The sector's general rules apply.

  • Social Casino & SweepstakesLawful without cash-out; casino play for money or prizes is illegal

    Any paid game offering a hope of gain partly due to chance is a prohibited gambling game unless licensed, and casino games cannot be licensed online. Promotional prize draws are allowed unless they are unfair under the Consumer Code. A social casino whose coins can never be cashed out or resold offers no gain, and the trial for games with tradeable digital objects, open since February 2026, excludes casino mechanics.

    Internal Security Code, art. L320-1(opens in a new tab)Sector page

  • CBD & HempHemp varieties at 0.3% THC at most; flower sales lawful since 2022

    Hemp products are lawful when they come from listed varieties with 0.3% THC or less, and extracts and finished products must respect the same cap. The Conseil d'État annulled the ban on selling raw flowers and leaves in December 2022. No CBD food or food supplement is authorized under EU novel food rules, and since May 2026 the authorities have been withdrawing them from sale.

    Conseil d'État, decision no. 444887 (December 29, 2022)(opens in a new tab)Sector page

  • Nutraceuticals & SupplementsEach supplement declared to the DGAL; EU-approved claims only, no disease claims

    Every food supplement sold in France must be declared to the DGAL, the agriculture ministry's food directorate, through its Compl'Alim service: at the latest when it goes on sale, or beforehand for certain ingredients. Nutrition and health claims must comply with the EU claims regulation, and no supplement may be presented as preventing, treating or curing a disease.

    Ministry of Agriculture: what is a food supplement(opens in a new tab)Sector page

  • E-Liquids & VapesAdults only; disposable vapes banned since February 2025, refills and pod cartridges allowed

    Selling vaping products online is lawful, but disposable pre-filled vapes have been banned since February 26, 2025; cartridges for reusable devices are not. Nicotine refills hold at most 20 mg/ml in bottles of 10 ml at most, sale to under-18s is prohibited, and advertising is banned, including website content beyond the required product information. No distance-selling ban was in force in October 2026.

    Law no. 2025-175 banning disposable vapes(opens in a new tab)Sector page

  • Coaching & Info Products14-day withdrawal unless the buyer waives it for immediate access

    Online courses and coaching sold to consumers carry a 14-day withdrawal right. Digital content supplied at once loses it only if the buyer gave express prior consent, acknowledged the loss and received confirmation, and a service fully performed with the same consent loses it too. Since June 19, 2026, online sellers must offer a free withdrawal function on their interface.

    Consumer Code, art. L221-28(opens in a new tab)Sector page

  • Tech Support & IT ServicesNo cold calls without the consumer's prior consent since August 11, 2026

    Since August 11, 2026, telephone canvassing of consumers requires their prior, specific consent, valid for one year at most, and a contract concluded after an unlawful call is void. Remote IT services sold at a distance keep the 14-day withdrawal right, and work may start within that period only at the customer's express request.

    Service-Public.fr: the new rules on telephone canvassing(opens in a new tab)Sector page

  • MLM & Direct SellingDirect selling is lawful; recruitment-paid pyramid schemes are banned

    Selling through networks of independent distributors is lawful, but the Consumer Code bans snowball and pyramid schemes that promise gains from recruiting rather than from selling goods or services. A network may not charge recruits entry or training fees that reward other members, and must buy back unsold stock at the purchase price less 10% at most, for one year.

    Consumer Code, art. L121-15(opens in a new tab)Sector page

  • Adult & Creator PlatformsAge verification meeting Arcom's technical standard, or blocking and delisting

    Sites showing pornography must verify users' age with a system meeting the technical standard Arcom adopted in October 2024 under the SREN law. Arcom can issue formal notices, fine non-compliant services and have them blocked or delisted. On July 29, 2026 it targeted 31 more sites, and in October 2026 it opened an investigation into a French creator platform.

    Arcom: protecting minors from online pornography(opens in a new tab)Sector page

  • Online DatingConsumer law applies; matchmaking agencies, not dating apps, take no payment for seven days

    Dating sites and apps follow general consumer law: clear subscription terms, online cancellation and the 14-day withdrawal right. Matchmaking agencies offering introductions with a view to marriage or a stable relationship face stricter rules: a written contract of one year at most, never renewed tacitly, and no payment or deposit during a seven-day cooling-off period.

    Consumer Code, art. L224-90 to L224-95(opens in a new tab)Sector page

  • Timeshare & Vacation ClubsNo payment of any kind before the 14-day withdrawal period ends

    Timeshare, long-term holiday product, resale and exchange contracts give the buyer 14 clear days to withdraw, extended to one year and 14 days if the withdrawal form is missing. No advance payment, guarantee, acknowledgment of debt or reserved money may be taken before that period ends, a resale service takes nothing before the sale, and timeshare may not be sold as an investment.

    Consumer Code, art. L224-85(opens in a new tab)Sector page

  • Dropshipping & Cross-Border€3 EU customs duty per item category on parcels up to €150

    Since July 1, 2026, goods worth €150 or less imported from outside the EU pay a temporary €3 customs duty per item category, whatever the VAT scheme, until July 1, 2028. It replaced France's €2 small-parcel tax, applied from March 1 to June 30, 2026, and a €2 EU handling fee per item category is expected from November 1, 2026.

    European Commission: temporary flat fee on low-value imports(opens in a new tab)Sector page

  • Subscription & ContinuityRenewal reminders, online cancellation in a few clicks, online withdrawal function

    Fixed-term service contracts that renew tacitly require a written reminder one to three months before the deadline to refuse renewal; without it, the customer may cancel free at any time after renewal. Since June 1, 2023, contracts that can be concluded online must be cancellable online through a free function, and since June 19, 2026 withdrawal must be possible online too.

    Consumer Code, art. L215-1-1(opens in a new tab)Sector page

Open with your license

12

Send the license or registration your sector needs.

  • Casino & SportsbookANJ license for sports betting, horse racing and poker; online casino illegal

    Only three online categories can be licensed by the ANJ: sports betting, horse-race betting in pool form only, and poker, each license lasting five years and open to operators established in the EU. Online casino games remain strictly prohibited, and offering an unlicensed game is a criminal offense punishable by three years in prison and a €90,000 fine.

    ANJ: applying for a license(opens in a new tab)Sector page

  • Fantasy Sports & Skill GamesPaid contests with cash prizes only through an ANJ-licensed betting operator

    French law bans any paid game offering a prize partly due to chance, and the ban expressly covers games of skill. A 2026 ANJ decision counts fantasy within licensed sports betting. Since February 7, 2026, fantasy sports games with tradeable digital objects and no cash winnings can run after a declaration to the ANJ, under a trial that ends in May 2027.

    Internal Security Code, art. L320-1(opens in a new tab)Sector page

  • Forex & CFDInvestment firm authorization; retail leverage capped from 30:1 to 2:1

    Only an authorized investment firm, French or passported from another EU state, may offer CFDs or forex to retail clients. Since August 1, 2019 the AMF caps retail leverage from 30:1 on major currency pairs down to 2:1 on crypto-assets and requires negative balance protection. Binary options are banned for retail clients, and electronic promotion of these contracts to them is prohibited.

    AMF: national measures on binary options and CFDs(opens in a new tab)Sector page

  • Crypto & Web3MiCA license required; French PSAN registrations lapsed on July 2, 2026

    The French PSAN regime ended with the MiCA transition: every PSAN without a MiCA license was struck off the register on July 2, 2026, when the national regime was repealed. Crypto-asset services in France now require MiCA authorization from the AMF or another EU regulator, which carries the European passport, and the AMF publishes a white list of authorized providers.

    AMF: struck-off PSAN(opens in a new tab)Sector page

  • Credit Repair & Debt ServicesORIAS-registered credit brokers; no fee before the loan is paid out

    In France the regulated activity behind these services is credit brokerage, debt consolidation included. Brokers must be registered with ORIAS, and nobody who helps a consumer obtain a loan may take any fee, commission or file charge before the loan funds are actually paid out. A consumer credit reform takes effect on November 20, 2026 and keeps that rule.

    Monetary and Financial Code, art. L519-6(opens in a new tab)Sector page

  • Telehealth & WellnessMinisterial approval for reimbursed teleconsultation companies; medicines through pharmacies only

    A teleconsultation company whose salaried doctors' consultations are reimbursed by the Assurance Maladie needs an approval from the health and social security ministers, a regime in force since the end of 2023. Medicines prescribed online are dispensed by a pharmacy, and prescription-only medicines can never be sold online in France.

    Public Health Code, art. L4081-1(opens in a new tab)Sector page

  • Online PharmacyA French pharmacy's declared website only; non-prescription medicines only

    Only the pharmacist who holds a pharmacy license may run a website selling medicines, declared beforehand to the regional health agency (ARS), with the Ordre des pharmaciens informed. Only medicines not subject to prescription may be sold online, the site shows the EU common logo, and a pharmacy based in another EU state may sell only non-prescription medicines authorized in France.

    Public Health Code, art. L5125-36(opens in a new tab)Sector page

  • Travel & Tour OperatorsAtout France registration with a financial guarantee and liability insurance

    Anyone selling package holidays or linked travel arrangements to travelers must be registered with Atout France, the national tourism agency. Registration requires a financial guarantee reserved for refunding travelers' money, covering repatriation when transport is included and given by an EU or EEA guarantor, bank or insurer, plus professional liability insurance. The register is public.

    Tourism Code, art. L211-18(opens in a new tab)Sector page

  • Ticket Resale & EventsHabitual resale needs the organizer's authorization; otherwise a criminal offense

    Selling, offering or providing the means to sell tickets for a sporting, cultural or commercial event or a live show on a habitual basis, without the authorization of the producer, organizer or rights holder, is an offense punishable by a €15,000 fine, rising to €30,000 for a repeat offense. Resale platforms authorized by organizers are lawful.

    Criminal Code, art. 313-6-2(opens in a new tab)Sector page

  • Firearms & AccessoriesDealer approval; buyer's license checked and every sale registered

    Trading in weapons, ammunition or their parts requires an approval of good character and professional competence from the administration. Category A is banned save exceptions, B needs an authorization and C a declaration backed by a hunting or shooting license; for mail-order sales the buyer sends copies of ID and license, and the dealer records every sale in a special register.

    Internal Security Code, art. L313-2(opens in a new tab)Sector page

  • Auto Transport & ExportCarriers and transport brokers on the regional transport registers

    Any business carrying goods by road for others must be entered on the register of road transport companies kept by the regional prefect, whatever the vehicle's weight, with a Community license above 3.5 tonnes and a domestic license below. Entry requires good repute, professional competence and financial capacity, and a broker organizing transport for clients must be on the register of transport commissionaires.

    Ministry of Ecological Transition: road haulage(opens in a new tab)Sector page

  • Alcohol & Age-Restricted RetailTake-away license for distance sales; no sales to under-18s

    French law treats distance selling of alcohol as take-away sale, so an online seller needs a take-away license declared to the town hall or prefecture, and selling between 10 pm and 8 am requires a specific training permit. Sale to minors is banned and proof of age must be demanded. Under the loi Évin, online advertising is allowed except on youth and sports sites.

    Public Health Code, art. L3331-4(opens in a new tab)Sector page

Not processable

Unlawful to sell to customers in this market.

  • KratomListed as a psychotropic since January 2020; purchase and possession banned

    An order of December 23, 2019, published on January 1, 2020, added kratom, mitragynine and 7-hydroxymitragynine to the French list of psychotropic substances. The ANSM states that buying and possessing them is now prohibited, so kratom cannot be sold to consumers in France, whatever the product is labeled as.

    Order of December 23, 2019 on psychotropic substances(opens in a new tab)Sector page

  • Peptides & LongevityUnauthorized peptides sold for human use are illegal; ANSM orders withdrawals

    The ANSM describes peptides sold online, such as retatrutide, BPC-157, TB500 and GHK-Cu, as fraudulent products never evaluated or authorized, and treats a research-use-only label as a warning sign, not an exemption. Since October 2025 it has issued police sanitaire decisions banning the sale and advertising of products presented as GLP-1 agonists, the latest dated August 14, 2026.

    ANSM: peptides sold online(opens in a new tab)Sector page

  • Tobacco & NicotineDistance sale of tobacco banned; nicotine pouches banned since April 1, 2026

    Selling or buying manufactured tobacco at a distance, within, into or out of France, is prohibited, and tobacco found in postal or express parcels is presumed part of a banned sale; the rule moved from the tax code to the public health code on July 1, 2025. Since April 1, 2026, offering, selling or buying oral nicotine products such as pouches is banned too.

    Public Health Code, art. L3512-14-1(opens in a new tab)Sector page

Inside open or licensed sectors, some products cannot be processed either: online casino games, sweepstakes casinos with redeemable prizes, disposable vapes, and CBD foods and supplements. Nicotine pouches fall under the closed tobacco row. Teleconsultation companies apply under telehealth.

Payment methods

How your French customers pay

We switch these methods on for a merchant in France one by one, within each brand's rules for your sector. Your written offer names the ones agreed.

  • VisaMastercardAmerican ExpressCartes BancairesApple PayGoogle PayPayPal

    Cards and wallets

    Visa, Mastercard, American Express, Cartes Bancaires, Apple Pay, Google Pay, PayPal

    Most French online payments, many on cards co-badged CB and Visa or Mastercard: you may pre-select a brand, and the customer may override it. Interchange on consumer cards issued in the EEA is capped at 0.2% for debit and 0.3% for credit.

  • SEPA Direct DebitBank transfersTrustlyPay by Bank

    SEPA bank payments

    SEPA Direct Debit, Bank transfers, Trustly, Pay by Bank

    SEPA Direct Debit suits subscriptions, with a signed mandate and 14 calendar days' notice of each debit unless you agree another period with the customer. Instant transfers settle in under 10 seconds and cannot be recalled once executed.

  • AlmaScalapayKlarna

    Pay in installments

    Alma, Scalapay, Klarna

    The customer spreads the price while the provider pays you for the sale and collects the installments. Each provider approves your sector under its own merchant terms.

  • NeosurfpaysafecardSkrillNETELLERMuchBetter

    Vouchers and e-wallets

    Neosurf, paysafecard, Skrill, NETELLER, MuchBetter

    Prepaid vouchers bought for cash and e-wallets funded in advance, common with ANJ-licensed betting and poker and with customers who prefer not to type a card number.

See all payment methods

The process

From your file to your first payout

  1. Send your file

    Kbis extract, articles of association, beneficial owner record, the license your sector needs and recent processing statements if you have them.

  2. An underwriter answers

    Within 1 business day you learn the route, the documents still missing, or that the file cannot be placed.

  3. Your written offer

    Rates, reserve, payout schedule and settlement currency, set down in writing before any commitment.

  4. Go live

    Integration, test payments, then live traffic under monitoring: as little as two weeks with a complete file.

The file

The file of a French company

  • A recent Kbis extract from the trade and companies register
  • Dated and signed articles of association (statuts)
  • The beneficial owner record, with ID for each beneficial owner
  • SIREN number and intra-EU VAT number
  • A business bank account in the company's name
  • Three to six months of processing statements, if you have them
  • Your website, with legal notices, terms of sale and the withdrawal information
  • The license, approval or registration your sector needs, where the list above names one

Local rules

Six French rules behind most account decisions

French consumer law is stricter than the EU minimum on payment fees, cancellations and renewals, and those rules decide more files than the sector license. Each sector above and each topic below opens on the full text and its source.

  • Payment fees

    No fee for any payment method

    French law bars a fee for using any given payment instrument, wider than the EU ban, which covers consumer cards and SEPA payments. The fine reaches €375,000 for a company.

    Monetary and Financial Code, art. L112-12(opens in a new tab)
  • Subscriptions

    Online cancellation and a reminder before renewal

    Since June 1, 2023, a contract that can be signed online must be cancellable online through a free function. A service contract that renews tacitly needs a written reminder one to three months before the deadline to refuse renewal.

    Consumer Code, art. L215-1-1(opens in a new tab)
  • Withdrawal

    14 days, and an online withdrawal function since June 2026

    Distance sales carry a 14-day withdrawal right, extended by 12 months when the information is missing. Since June 19, 2026, the seller must also offer a free withdrawal function on its website or app.

    Consumer Code, art. L221-21(opens in a new tab)
  • Co-badged cards

    The customer chooses CB, Visa or Mastercard

    On a card co-badged CB and Visa or Mastercard, you may pre-select a brand at checkout, but the customer must be able to override it. Interchange on consumer cards issued in the EEA is capped at 0.2% for debit and 0.3% for credit.

    Interchange Fee Regulation (EU) 2015/751(opens in a new tab)
  • Gambling

    Licensed betting and poker only, no online casino

    Online sports betting, pool horse-race betting and poker are open to ANJ-licensed operators only, and online casino games cannot be licensed. Offering an unlicensed game carries three years in prison and a €90,000 fine.

    ANJ: projects involving gambling(opens in a new tab)
  • Adult content

    Age verification to Arcom's standard

    Pornographic sites must verify age with a system meeting the technical standard Arcom adopted in October 2024. Arcom can issue formal notices, impose fines and have non-compliant sites blocked and delisted.

    Arcom: technical standard on age verification(opens in a new tab)

In detail

French rules in detail

The regulators, card schemes and SCA, refunds and disputes, consumer law, e-invoicing, the company file and SEPA, and the mistakes that cost French accounts. Open a topic for the rule, its dates and its sources.

Who regulates high-risk sales in France

Nine authorities set the rules a French online merchant meets, from the payment license to the label on the product.

Regulator What it covers What it asks of a merchant
ACPR (opens in a new tab) Banks, investment firms, payment and e-money institutions Nothing, unless you collect money for third parties: that is a payment service reserved to licensed providers
AMF (opens in a new tab) Investment services, CFDs, crypto-asset services Approval of an investment firm’s program of operations for CFDs and forex; MiCA authorization for crypto
Banque de France (opens in a new tab) Security of cashless payments, the payment security observatory Nothing direct; its fraud figures shape what acquirers ask
ANJ (opens in a new tab) Online sports betting, horse-race betting and poker A license before offering any of the three
Arcom (opens in a new tab) Audiovisual and online content, age checks on pornographic sites Age verification meeting its technical standard
CNIL (opens in a new tab) Data protection Consent before keeping card data for future purchases (subscriptions aside), never the security code after the first payment, a cookie refusal as easy as acceptance
DGCCRF (opens in a new tab) Consumer protection, in shops and online The withdrawal right, no payment fees, online cancellation; it fines directly
ANSM (opens in a new tab) Medicines and health products No unauthorized medicine; it orders sales and advertising to stop
DGFiP (opens in a new tab) VAT, e-invoicing and e-reporting Receiving e-invoices since September 1, 2026, issuing them by company size

Cards in France: CB, co-badging and the interchange caps

Cartes Bancaires, the economic interest grouping created in 1984, is the leading card scheme in France and gathers the banks operating there. Many cards issued in France carry CB with Visa or Mastercard on the same card. Under the EU Interchange Fee Regulation, a merchant may pre-select one brand at checkout, but the customer must be able to override that choice, and the DGCCRF reminds French consumers that the brand is theirs to pick.

The same regulation caps interchange on consumer cards when both the issuer and the acquirer sit in the European Economic Area: 0.2% of the transaction on debit cards and 0.3% on credit cards. Commercial cards, cash withdrawals and three-party schemes fall outside the caps. The payment security observatory counted 47 euros of card fraud per 100,000 euros of payments in 2025, and the online card fraud rate has halved since 2020.

Strong Customer Authentication under PSD2

PSD2 still governs card payments in October 2026: its replacement, a payment services regulation with a new directive, reached a political agreement on November 27, 2025 but had not been formally adopted. The SCA exemptions come from the EU’s technical standards, and each one is an option for the payment providers, never an obligation:

  • a remote payment of €30 or less, while the unauthenticated total stays within €100 or five payments in a row;
  • a series of payments of the same amount to the same merchant, authenticated when the series is set up or changed;
  • a remote payment the provider’s real-time risk analysis rates as low risk, within fraud-rate thresholds.

The issuer always has the final say: the European Banking Authority states that the payer’s provider decides whether to accept an exemption, and the merchant can never decide alone. A checkout built on frictionless flows converts only as far as issuers agree. The 3-D Secure guide covers the mechanics.

Refunds and disputes

A payment user must report an unauthorized or badly executed payment without delay, and at the latest 13 months after the debit; for an unauthorized card payment, the limit drops to 70 days, which a contract can extend to 120, when the payee’s provider sits outside the EU and the EEA. Once an unauthorized payment is reported, the payer’s bank refunds it at the latest by the end of the next business day, unless it has good reason to suspect fraud by the user and informs the Banque de France. In a disagreement, the bank must prove the payment was authorized.

An authorized SEPA direct debit can be refunded on request within 8 weeks, and a debit taken without a mandate can be contested for 13 months. Card chargebacks run under the card schemes’ rules, not French law: the issuer raises the dispute and you answer it with evidence through the acquirer. Every one counts toward your chargeback ratio.

Consumer law: withdrawal, payment fees and subscriptions

A consumer has 14 days to withdraw from a distance contract without giving reasons, and the trader refunds everything paid, delivery included, within 14 days of being told. If the withdrawal information is missing, the period runs 12 months longer. The exceptions include personalized goods, perishables, dated leisure and accommodation services, and digital content supplied at once with the consumer’s express consent and acknowledgment that the right is lost, confirmed by the trader. Breaching these rules can cost up to €75,000 in fines for a company.

French law bars any fee for using a given payment instrument. PSD2 sets the EU minimum on cards with capped interchange and on SEPA payments; France applies the ban to every instrument, with derogations only by decree. The fine is up to €75,000 for an individual and €375,000 for a company. A minimum purchase amount for card payments stays allowed.

Subscriptions carry two duties of their own:

  • cancellation online: since June 1, 2023, a contract that can be concluded online must be cancellable online through a free function, with an acknowledgment and the end date on a durable medium; the fine reaches €75,000 for a company;
  • a reminder before tacit renewal: for a fixed-term service contract, a dedicated letter or email one to three months before the deadline to refuse renewal, the date shown in a visible box. Without it, the customer may end the contract free at any time after renewal, and advances paid after that date are refunded within 30 days, minus the service already provided.

The subscription billing guide shows how to build a flow that meets them.

E-invoicing and e-reporting

Every company in France, whatever its size, must be able to receive electronic invoices since September 1, 2026. Large and intermediate-size companies (ETI) also issue all their invoices electronically and transmit e-reporting data since that date; SMEs and micro companies follow on September 1, 2027. E-reporting covers what e-invoicing does not: sales to consumers and some associations, transactions with businesses established abroad, sales and purchases alike, and, for services whose VAT falls due on collection, the payments actually received. For a merchant selling online to consumers, that means sales data flowing to the tax administration, not invoices to each customer.

The company file and SEPA settlement

The Kbis extract proves a commercial company is registered and shows its SIREN number, legal form, capital, registered office, activity, website domain names and directors; the director downloads it free through monidenum.fr. Beneficial owners, any natural person holding more than 25% of the votes or capital or controlling the company by other means, are declared at registration and any change within 30 days; a missing or wrong declaration can end in the company being struck off the register. Public access to the beneficial owner register ended on July 31, 2024, but banks, payment providers and acquirers keep theirs. The intra-EU VAT number is FR, a two-digit key and the SIREN, and distance sales to consumers elsewhere in the EU switch to the customer’s VAT, which can be declared through the one-stop shop (OSS), once they pass €10,000 a year.

Euro settlement runs over SEPA; other currencies settle as agreed in your offer. Instant transfers arrive in under 10 seconds, at any hour, are irrevocable once executed and cost the same as standard transfers; since October 9, 2025, banks must offer a check of the payee’s name against the IBAN before a euro transfer is authorized. A SEPA direct debit needs a signed mandate with its unique reference, a creditor identifier, and 14 calendar days’ notice of the date and amount, unless another period is agreed with the customer.

Mistakes that cost French merchants their accounts

  1. Adding a fee for paying by card or by transfer. France bans payment fees on every instrument, and the fine reaches €375,000 for a company.
  2. Hiding the cancel button on an online subscription. The free online cancellation function has been compulsory since June 1, 2023; customers who cannot find it go to their bank instead.
  3. Skipping the renewal reminder on an annual plan. Without the letter or email one to three months before the deadline, the customer can leave at any time and get back, within 30 days, any advance paid after renewal, minus the service already provided.
  4. Leaving the withdrawal information out of the checkout. The 14 days become 14 days plus 12 months, and refund claims arrive a year after the sale.
  5. Selling digital content without the consent, acknowledgment and confirmation steps. Without it, the customer keeps the 14-day withdrawal right after using the product.
  6. Forcing Visa or Mastercard on a CB co-badged card. The customer must be able to override your pre-selection, under EU rules.
  7. Treating SCA exemptions as your call. The issuer decides, and an unauthorized payment can be reported for 13 months.
  8. Collecting money for other sellers, or letting the beneficial owner record go stale. Collecting for third parties is a payment service reserved to licensed providers, and an outdated record can end in a strike-off. Acquirers check both.

Most of these are fixed before go-live. A business model that needs one of them to work is declined, whatever its volume.

FAQ

France high-risk merchant account FAQ

How do I get a high risk merchant account in France?

Send the Kbis extract, the articles of association, the beneficial owner record and the license your sector needs. An underwriter answers within 1 business day with a route, the documents still missing or a no, and go-live can follow two weeks later with a complete file. The complete guide explains how acquirers weigh risk.

Which French businesses are considered high risk?

Acquirers treat a business as high risk when its sector draws more disputes, fraud or regulation than average. In France that usually means licensed betting and poker, adult platforms, CBD, vapes, crypto, credit brokerage, travel and subscription billing. The list above gives the French position of each of the 27 sectors we cover.

How much does a high-risk merchant account cost in France?

Interchange comes first: on consumer cards issued in the EEA it is capped at 0.2% for debit and 0.3% for credit, while cards issued elsewhere and commercial cards are not capped. Scheme fees, the acquirer's margin and the reserve depend on your sector and history. Pricing shows the indicative ranges, and your written offer lists every fee.

Can I charge customers a fee for paying by card in France?

No. French law bars a fee for using any payment instrument, cards, transfers and direct debits alike, and the fine reaches €375,000 for a company. A minimum purchase amount for card payments stays allowed.

Which payment methods can French customers use?

Visa, Mastercard, American Express and Cartes Bancaires with Apple Pay, Google Pay and PayPal; SEPA Direct Debit, bank transfer, Trustly and pay by bank; Alma, Scalapay and Klarna to pay in installments; and Neosurf, paysafecard, Skrill, NETELLER and MuchBetter. Each method is switched on per merchant, within the brand's rules for your sector.

Can an online casino accept French players?

No. French law licenses only online sports betting, pool horse-race betting and poker, through the ANJ, and online casino games stay prohibited whatever license the operator holds elsewhere. An operator licensed for one of the three categories can apply for those French players. The iGaming guide covers how licenses match markets.

Does my company have to issue electronic invoices?

For sales to other French businesses, yes, on a timetable set by size. Every company must be able to receive electronic invoices since September 1, 2026; large and intermediate-size companies (ETI) issue them since that date, and SMEs and micro companies from September 1, 2027. Sales to consumers are reported through e-reporting instead.

How recent must my Kbis extract be?

No law sets a validity period, but most requesters, banks and acquirers included, ask for an extract under three months old. The company director can download one free of charge through monidenum.fr.

Can I charge in euros and be paid in another currency?

Yes. Your French customers pay in EUR, and you settle in EUR or in the currency agreed in your offer. The payout schedule and any conversion fee are set out in the offer before you sign.

My Stripe or PayPal account was closed. Can I apply?

Yes. Mainstream processors leave many high-risk sectors by policy, and a closure says little about your file on its own. Attach the closure notice to your application; the account closure guide explains what to do about funds still held.

France

Open your French gate.

Send your file with the license your sector needs. An underwriter reads it within 1 business day and comes back with an offer, the documents still missing, or a plain no.

Free to apply. A human answer within 1 business day.

Facts checked on · 23 sources

This page describes the rules as we read them on that date. It is not legal advice: confirm them with counsel for your business and your products.

  1. Regulation (EU) 2015/751 on interchange fees for card-based payment transactions(opens in a new tab)
  2. Delegated Regulation (EU) 2018/389 on strong customer authentication(opens in a new tab)
  3. EBA Q&A 2018_4242: exemptions applied by the payee's provider(opens in a new tab)
  4. European Parliament: the payment services regulation (legislative train)(opens in a new tab)
  5. Monetary and Financial Code, art. L133-24 (13 months to report)(opens in a new tab)
  6. Monetary and Financial Code, art. L133-1-1 (70 days for card payments outside the EEA)(opens in a new tab)
  7. Monetary and Financial Code, art. L133-18 (refund by the next business day)(opens in a new tab)
  8. Monetary and Financial Code, art. L171-1 (fines for payment fees)(opens in a new tab)
  9. Consumer Code, art. L221-18 (withdrawal right)(opens in a new tab)
  10. Consumer Code, art. L221-20 (12-month extension)(opens in a new tab)
  11. Consumer Code, art. L215-1 (reminder before tacit renewal)(opens in a new tab)
  12. DGCCRF: payment methods, the rules in force(opens in a new tab)
  13. Banque de France: SEPA instant transfers(opens in a new tab)
  14. Banque de France: SEPA direct debit(opens in a new tab)
  15. Banque de France: report of the payment security observatory 2025(opens in a new tab)
  16. Economy ministry: e-invoicing for companies(opens in a new tab)
  17. impots.gouv.fr: e-invoicing and e-reporting(opens in a new tab)
  18. Service Public Entreprendre: the Kbis extract(opens in a new tab)
  19. Service Public Entreprendre: beneficial owner declaration(opens in a new tab)
  20. Service Public Entreprendre: access to the beneficial owner register since July 31, 2024(opens in a new tab)
  21. CNIL: remote card payments(opens in a new tab)
  22. AMF: the end of the PSAN to MiCA transition(opens in a new tab)
  23. Cartes Bancaires: about CB(opens in a new tab)