Industry guides
Telehealth & Wellness payment guides
Guides for Telehealth & Wellness merchants: getting the account approved, keeping it open, chargebacks, reserves and pricing. Each one is written by the underwriting desk.
HIPAA Compliant Payment Processing: What Is Exempt and What Is Not
HIPAA exempts the card transaction and still governs what travels around it. A field-by-field map for a telehealth checkout, with the questions to put to any processor.
Telehealth & WellnessExplainer11 min readLegitScript Certification: Who Needs It, the Cost and Why Acquirers Ask
Which telehealth and pharmacy models acquirers expect to be certified, what LegitScript publishes on fees and timing, and how to open a merchant file before the certificate arrives.
Telehealth & WellnessGuide16 min readTelemedicine Payment Processing: How Prescribing Models Get Underwritten
Why a talk therapy practice and a weight loss prescriber are two different files for an acquirer, what the card schemes ask of prescription sales, and the documents and refund terms that carry an application.
Telehealth & WellnessTelehealth & Wellness
Open your telehealth gate.
Send the licenses, the pricing model and your processing history. An underwriter reads the file within 1 business day and replies with a written offer, a document list, or an honest no.
Free to apply. A human answer within 1 business day.